Frequently Asked Questions
What type of hair do you offer?
We offer 100% virgin human hair, ethically sourced and minimally processed to maintain its natural strength, texture, and longevity. Our extensions are soft, tangle-free, and reusable with proper care.
Are your extensions suitable for professional use?
Yes! Our products are trusted by licensed stylists and salon owners. We specialize in Microlinks, K-Tips, I-Tips, Tape-Ins, and more — all crafted for professional-grade performance.
Do you offer custom coloring?
Yes. We provide custom color options upon request. You can also safely color or tone our virgin hair, but we recommend using a professional for best results.
Do you offer dropshipping?
Absolutely. We support hairstylists and beauty entrepreneurs with dropshipping services so you can focus on growing your brand without holding inventory.
How long does shipping take?
Orders are processed within 2–4 business days. Standard delivery within the U.S. typically takes 5–10 business days. Some dropshipped or custom orders may ship separately.
What’s your return policy?
Due to the hygienic nature of our products, all sales are final. We only accept returns or replacements for defective or incorrect items reported within 3 days of delivery.
How do I care for my extensions?
Treat your extensions like your natural hair: use sulfate-free shampoo, condition regularly, minimize heat exposure, and store them properly when not in use.
Do you offer education or coaching?
Yes! We offer both online and in-person training programs on extension techniques, custom coloring, and beauty business development. Visit our Education section or contact us to learn more.
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